Working alongside our Head of Product and Senior Leaders in the business, the Lead Product Manager will play a critical role in the development and continued improvement of our Help to Buy service, which offers a unique product management challenge.

While the scheme is closed to new applicants, Homes England continues to support customers throughout the lifecycle of their equity loan. The service operates at the intersection of digital delivery, customer experience, operations, public policy and transformation.

This role provides an opportunity to influence the future of a nationally significant government service, working alongside experienced digital, operational and product professionals to improve services for customers and deliver meaningful organisational outcomes.

You will be joining a growing team of friendly, talented & highly skilled people, who are committed to making positive change across the agency transforming Homes England into a modern, high-performing digital and data-enabled organisation. As a Lead Product Manager, you will be responsible for line managing Product Managers and Associate Product Managers, supporting and coaching them to build their capabilities.

Working with the other Product Managers you will contribute to an organisation-wide product strategy for Homes England and ensure the strategy for your service and products form part of a holistic approach to building and maintaining products to meet the overall needs of Homes England.

A bit about you.

You will have experience of working in large and complex digital customer-facing services and the ability to coach and lead teams in agile and lean practices, and will have a continuous improvement approach to you and your own team’s performance.

You will have developed expertise to be able to define and create approaches and to implement new ways of working. This allows you to identify and compare processes or delivery methods to use, to help the team to come to the best approach evaluating this through the life of a product.

You will maintain a culture of lessons learned and look for opportunities to make processes more efficient and to make improvements to services for our users, balancing customer needs, operational requirements and business priorities when making decisions

You will have an interest in and understanding of new and emerging digital technologies and the opportunities they provide to improve the delivery of public services in the UK, and have an awareness of Government Digital standards and how these enable us to build better services.

You will be able to work closely with the operational delivery teams in digital, data and technology to ensure operations are efficient.

You will be able to establish the nature of the problem that needs to be addressed and how this fits within the wider strategic context for Homes England in order to maximise the effectiveness of solutions.

You will have a proven ability to a develop a long-term vision and objectives for products and services using customer insight, research and service performance data to inform product direction, being discerning and disciplined in focusing on what is important and most relevant.

You will have ability to build networks and use relationships with others to manage change

Who are we?

Homes England: The Housing and Regeneration Agency

We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

What we offer.

As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you.

Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency.

Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site.

If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names.

Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future.

If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go.

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme.

We’re a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities.

Our people remain at the heart of everything we do, and we’re committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 — Second Edition - GOV.UK

You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

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Lead Product Manager

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