Working in the Market Engagement team, the Head of Stakeholder Insight will play a critical leadership role in shaping how Homes England understands stakeholders across the housing and regeneration market, their needs and their experience within the housing market. You will lead a team of five highly skilled stakeholder insight professionals within the Market Engagement team, who are committed to ensuring that intelligence, evidence and insight actively shape Homes England’s decisions and delivery.

The Market Engagement team is dedicated to delivering high quality, actionable insight that genuinely influences strategy, supports delivery teams and outcomes. They work closely with colleagues across the wider Strategy, Research, Analysis and Sponsorship directorate to bring together a wealth of intelligence and insight, leading specifically on qualitative intelligence and stakeholder insight. They believe strongly in collaborative, inclusive ways of working and value diversity of experience and perspective as essential to good decision making and problem solving.

This is a rare opportunity to shape the future of stakeholder insight and intelligence in a fast growing national organisation with a clear social purpose. Working closely with senior leaders, regional teams, delivery colleagues and a wide range of external partners, you will ensure that Homes England – and the National Housing Bank – has a robust, forward looking understanding of stakeholder behaviour, priorities, perceptions and emerging market trends. You will also have the opportunity to define and embed how insight is used to inform investment strategy, product development, business development, delivery, engagement prioritisation and risk management.

The role will lead the design and delivery of Homes England’s stakeholder insight and intelligence strategy, bringing together qualitative insight, research, surveys, CRM data and external evidence and data into a trusted, coherent evidence base. There are ambitious and rewarding projects to get involved with, including leadership of the Partner Perception Survey and commissioning of sector wide research, making this an excellent opportunity to balance strategic leadership with real world impact.

A bit about you…

You’ll be comfortable leading complex stakeholder insight, research and intelligence programmes in a multi stakeholder environment, with a strong focus on ensuring insight drives action and better decision making. You will be highly proficient in translating complex qualitative and quantitative data into clear, compelling insight for senior audiences.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient, confident working with Executive and Senior Leadership Teams, and able to manage challenge constructively. Your approach will be grounded in a strong understanding of the context in which Homes England and the housing market operates. You will enjoy working in an innovative, engaging way and be able to influence, negotiate and persuade across organisational boundaries.

You will be led by outcomes, ensuring that insight gathered is continually used and relevant to support business development, delivery and strategic decision making.

As an experienced stakeholder insight, research or analysis professional, you’ll understand how to lead and develop teams, manage budgets and commission high quality external research. You will be able to demonstrate collaborative, inclusive leadership and a commitment to evidence based decision making that supports Homes England’s values and social purpose.

Who are we?

Homes England: The Housing and Regeneration Agency

We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

What we offer...

As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you.

Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency.

Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site.

If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names.

Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future.

If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go.

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme.

We’re a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities.

Our people remain at the heart of everything we do, and we’re committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 — Second Edition - GOV.UK

You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Head of Stakeholder Insight

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