Newcastle
The Lumen, Newcastle Helix, Newcastle upon Tyne, NE4 5BZ

Head - Finance Operations

Salary: £69,831 - £81,443
Working Pattern: Full Time
Contract Type: Permanent
Hours: 35
Closing Date: Sun 22 Mar 2026 - 11:59 pm UTC
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Head - Finance Operations

Head - Financial Operations

Closing Date: 22/3/2026

Interviews will take place week commencing 13/4/2026 and 20/4/2026

 

 

A bit about the role...

 

Working within the Finance Operations and Systems team and reporting to the Assistant Director – Finance Operations, the Head of Finance Operations will play a critical role in shaping and delivering our strategic priorities. You’ll be part of a highly skilled and collaborative finance community committed to driving excellence in operational delivery, strengthening controls, and ensuring our services consistently support the ambitions of Homes England.

 

The Assistant Director is dedicated to delivering a high‑quality customer experience, resolving issues proactively, and encouraging innovation in how we approach finance operations. They believe in collaborative working and value diverse perspectives to support effective decision‑making, problem‑solving, and team development.

 

This is an opportunity to shape the future of Finance Operations in a fast‑growing national organisation with a clear social purpose. Working closely with senior leaders and the Finance Systems and Change team, you will ensure efficient, consistent and effective delivery of transactional services, while also contributing to wider organisational transformation and the development of modern, data‑enabled operations.

 

The role will lead the delivery and optimisation of key operational functions including accounts payable, accounts receivable, insurance and lease car services. You will also help design and embed strategic improvements to processes, systems and data quality. There are ambitious and high‑impact projects underway, offering an excellent opportunity to balance business‑as‑usual leadership with delivering innovative solutions that enhance the Finance Operations offering.

 

 

A bit about you…

 

You’ll be comfortable supporting the Homes England Group with complex operational finance issues, providing clear advice and ensuring strong financial controls, compliance and governance. You will bring extensive experience in delivering efficient, accurate and customer‑focused finance operations. Proficiency in financial systems, data analysis, and reporting tools (including Power BI) will be essential.

 

Delivering on a mission as ambitious as ours requires resilience and confidence in managing relationships with senior stakeholders. Your recommendations will be shaped by a strong understanding of operational impact, risk, and the importance of robust financial data and processes. You will enjoy working in an innovative and engaging way and be able to influence, negotiate and communicate complex information clearly.

 

As an experienced Senior Leader, you will understand how to lead teams in a collaborative, inclusive and high‑performance environment. You’ll demonstrate your ability to motivate others, foster accountability, and support continuous improvement across processes, systems and team capabilities.

 

 

Who are we? 

 

Homes England: The Housing and Regeneration Agency

 

We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

 

How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

 

Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

 

 

What we offer... 

 

As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you. 

 

Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency.

 

Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site.

 

If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. 

 

Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. 

 

If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go. 

 

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. 

 

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. 

 

We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. 

 

We’re a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities.

 

Our people remain at the heart of everything we do, and we’re committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 — Second Edition - GOV.UK

 

You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage.

 

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

You are applying for...
Head - Finance Operations
Salary: £69,831 - £81,443
Working Pattern: Full Time
Contract Type: Permanent
OR
Questions
Do you currently have the right to work in the UK without the need for visa sponsorship? If you answer yes to this question, we will need to see evidence at interview stage.
Please tick yes to confirm that the responses provided are your own, reflect your personal understanding and experience, and have not been generated by AI tools such as ChatGPT.
This role will require working on hybrid basis from the Newcastle upon Tyne office 50% of the time. Please can you confirm you would be able to accommodate this working pattern.
Do you have significant experience leading and delivering end‑to‑end finance operations services (e.g., accounts payable, accounts receivable, insurance, lease cars) in a complex organisation, ensuring accuracy, compliance, and strong financial controls?
Can you demonstrate a proven track record of driving operational improvements, such as streamlining processes, enhancing data quality, or improving finance systems resulting in measurable efficiencies or stronger governance?
In 200 words or less explain your experience leading and delivering end‑to‑end finance operations services (e.g., accounts payable, accounts receivable, insurance, lease cars) in a complex organisation, ensuring accuracy, compliance, and strong financial controls?
In 200 words or less please demonstrate a proven track record of driving operational improvements, such as streamlining processes, enhancing data quality, or improving finance systems resulting in measurable efficiencies or stronger governance?
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We ask this because we're interested in your suitability.
Equality, Diversity and Inclusion

Thank you for assisting us by completing the questionnaire.

We want to understand our candidates. We ask these questions to collect overall statistical information – not to pinpoint individuals. It helps us understand which groups are underrepresented in our candidate pool and whether all groups’ needs are met.
Your information is safe. There are strict laws to make sure your information is stored safely and responsibly. For further information please refer to our Privacy Notice which can be viewed here: https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter.
Your answers are confidential and will not be shared with hiring managers, therefore no decisions in relation to your application will be made based on this information. Homes England is committed to protecting the privacy and security of your personal data.
Your information will be stored in our internal recruitment system and will only be used to monitor our recruitment processes. If successful, this data will not be shared to our onboarding team, they will ask you to provide this data separately.
Your information will be used for statistical purposes only and will help to drive the actions that Homes England takes to ensure that our recruitment process is as inclusive as can be and that we are reaching out to a diverse pool of candidates. This will help us to create an organisation that reflects the diversity of our communities.
By completing this information you can help us become a more inclusive employer. By learning more about our candidates, we can make sure everyone has access to the same opportunity, remove any barriers faced by specific groups and ensure that all candidates feel welcome, supported, and able to succeed here.

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