Manager - Technical Operations

Manager - Technical Operations

A bit about the role... 

Closing date 9th July 2025

Interviews w/c 21st July 2025

As a Technical Operations Manager in the Cladding Safety Scheme, you will play a pivotal role in delivering one of England’s most important building safety programmes. You will be part of a dynamic, fast-paced team dedicated to addressing unsafe cladding on buildings over 11 metres. 

Working closely with the Senior Manager, you will help bring eligible buildings into the scheme and support the operational delivery needed to get them fixed. This is a unique opportunity to contribute to a programme with real social impact, committed to positive change and to helping residents and leaseholders feel safe in their homes.

A bit about you…

Whilst our day job is to deliver first class customer service to our stakeholders, you will be used to working at pace "spinning several plates" at once and will always be looking for ways to improve and innovate.

You will be proactive and hardworking and support the Senior Manager in bringing buildings with cladding safety issues into the programme, ensuring they progress swiftly through the application process. You will be the go-to person for handling queries, offering guidance and support to help keep things on track. There will also be line management responsibilities as you help to shape and support a high-performing team deliver ambitious targets. 

You will be resilient and comfortable managing stakeholders, and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a team. You will enjoy working in an innovative, fun, and engaging way and be able to negotiate and persuade.

Who are we? 

 Homes England : The Housing and Regeneration Agency

We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

 How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

 Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

What we offer... 

 As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you. 

 Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay controls and pay policy. You can find these on the recruitment pages of the intranet.

 If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. 

 Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. 

If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go. 

 Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. 

 We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. 

 We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. 

 If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.