Manager - Stakeholder and Engagement

Manager - Stakeholder and Engagement

Vacancy close date -30th June 

Interviews week commencing - 7th July

Positions x2

A bit about the role...

The Cladding Safety Scheme (CSS) is part of the wider Building Remediation Portfolio whose objectives include ensuring that residents are safe from risks associated with fire safety.

We aim to improve the lives of eligible, affected leaseholders and residents by making available funds to undertake qualifying works to reduce risks and concern around safety and to restore confidence in the market.

Working in a team with Laura Smith, Senior Manager Stakeholder Engagement; Gemma Stockdale, Senior Manager Operational Procedure and Design; Hannah Downing, Analyst Product and Stakeholder and Pacian Andrews, Head of Product and Stakeholder Engagement. The Stakeholder Manager(s) will play a critical role in the Cladding Safety Scheme. You will be joining our small but friendly, highly skilled and highly experienced team of 4 people, who are committed to making positive change in how we build a productive and effective working relationship with our stakeholders to ensure the effective running of the programme.

Laura Smith is dedicated to delivering a first-class customer service, resolving problems informally wherever possible, taking an innovative and creative approach to solving issues. Laura believes in working in a collaborative way and value’s everybody’s perspective to foster good decision making and problem solving within her team.

This is a rare chance to shape the future of the Cladding Safety Scheme in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent and effective resolution of problems and will have the opportunity to help create solutions.

The role will support the design and delivery of key strategic projects around our Cladding Safety Scheme stakeholder engagement strategy, to help embed our offer for stakeholder engagement, working with combined authorities, local authorities, Fire and Rescue Services, and other key stakeholders. There are some ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the Cladding Safety Scheme offering.

A bit about you…

Whilst our day job is to deliver first class customer service to our stakeholders in the Cladding Safety Scheme, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate.

You'll be comfortable supporting the senior managers in the team to grapple with complex stakeholder issues to build a productive and effective working relationship with our stakeholders. You will be proficient in delivering excellent service, you will play an important role in supporting the delivery of the programme ensuring that we are working effectively with our internal and external stakeholders to improve the applicant and resident experience.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as the Cladding Safety team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

Who are we? 

Homes England : The Housing and Regeneration Agency

We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

What we offer... 

As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you. 

Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay controls and pay policy. You can find these on the recruitment pages of the intranet. 

If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. 

Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. 

If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go. 

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. 

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. 

We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. 

If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.